ReviewBoost online reputation management services are catered to help businesses promote the positive about their company. Our services were designed from the customer’s point of view. To highlight this we use the story of a carpet cleaning customer. If a carpet cleaning company services a customer and does a great job at cleaning the carpet, the customer might not have the energy or incentive to write a raving review. The customer on the other hand might have the energy to write a review if their experience is less than satisfactory. No one wants to be taken advantage of. Its not a good feeling if you paid for a product or service and felt it was for nothing without any way to voice or have a solution to the problem. This is the main reason review boost recommends asking all customers for feedback, good, bad, or indifferent, as its important to give all customers a voice. Reviewboost surveys up to 40k customers of local businesses a day to obtain feedback. For many businesses, Reviewboost works as a mediator and or filter for upset customers and thus helping the customer service of the business. When we ask a customer for their feedback and review of a business it gives the customer an opportunity to voice any dislikes they might have had with the business with a more meaningful way of communication. Customers prefer to voice their dislike for a possible resolution other than going online to damage the business with a bad review. Thats why ReviewBoost recommends being proactive with your online reputation management instead of waiting for the damage to be done.